Platform Consultancy

Smart Scale offers a complete service package designed for organizations adopting or expanding their use of OpenShift:

• OpenShift Container Solution: Provides a full workflow from initial project requirements gathering through to production deployment, specifically based on Red Hat OpenShift technology. This is targeted at organizations seeking a fast and easy private cloud adoption, particularly small and mid-market customers.
• Architecture and Design: Conducts in-depth « navigation sessions » to collect business requirements and environment challenges, resulting in a tailored OpenShift architecture design. This often includes planning for mission-critical deployments.
• Post-Production Support and Abstraction: Offers ongoing technical support and acts as an abstraction layer to the standard Red Hat Support service, managing tickets, tracking issues, and using their expertise to efficiently challenge the provider’s support.

These solutions leverage advanced Red Hat products to handle enterprise-level complexity and security:

• Hybrid Cloud Container Platforms: Deploys a multi-cluster management solution based on Red Hat Advanced Cluster Management for Kubernetes (RHACM), allowing our customers to unify the governance and deployment of OpenShift across hybrid and multi-cloud environments.
• Integrated DevSecOps Strategy: Integrates Red Hat Advanced Cluster Security (RHACS) into the solution framework to implement a comprehensive DevSecOps strategy, ensuring security and compliance are embedded throughout the application lifecycle.

Disaster Recovery (DR) Strategy: Provides specific consulting and implementation for application Disaster Recovery using RHACM, covering both stateless and stateful applications to ensure business continuity.

• Mid-Market and Enterprise IT Leaders
• DevOps, SRE, and Platform Engineering Teams
• Application Teams Focused on Cost and Performance

Our approach to delivering successful OpenShift implementation projects is a structured, four-phase methodology that ensures the final platform is not only technically sound but also directly enables your business and operational teams.

We start by putting your specific business objectives first. This phase defines the scope and mitigates risk before deployment begins.

• Business Alignment: We conduct deep-dive sessions with stakeholders to translate business goals (e.g., faster product release, global scalability) into technical platform requirements.
• Readiness Audit: We perform a comprehensive review of your existing infrastructure, applications, and team skills to create a realistic roadmap for OpenShift adoption.
• Architecture Blueprint: We design the production-grade architecture, selecting the right deployment model (cloud-managed, self-managed, or hybrid) and integrating core Red Hat tools like Red Hat Advanced Cluster Management (RHACM).

This is the hands-on phase where our Red Hat experts build the robust, secure platform foundation.

• Infrastructure Deployment: We handle the end-to-end installation and configuration of the OpenShift cluster on your chosen infrastructure (cloud, bare metal, or virtualization), ensuring it meets enterprise-grade standards.
• GitOps and CI/CD Setup: We establish GitOps as the operational model, integrating deployment processes with OpenShift Pipelines (Tekton) and Infrastructure-as-Code (IaC) to ensure automated, auditable, and repeatable deployments.
• Security Hardening: We implement advanced security controls, including Role-Based Access Control (RBAC) and Red Hat Advanced Cluster Security (RHACS), embedding security into the platform from Day Zero.

We focus on guaranteeing performance and empowering your internal teams for long-term ownership.

• Performance and FinOps Tuning: We fine-tune resource allocation, scaling policies, and monitoring to maximize cost efficiency (FinOps) while ensuring critical applications maintain their SLAs.
• Observability Implementation: We deploy the necessary logging, monitoring, and tracing solutions, giving your operations team clear, real-time visibility into the health and performance of the OpenShift environment.
• Disaster Recovery (DR): We implement and validate robust DR and backup strategies using RHACM to ensure applications and configuration data can be restored quickly and reliably.

Our goal is your independence. We ensure the knowledge transfer is complete, allowing your teams to own the platform with confidence.

• Hands-on Training: We conduct tailored workshops and « over-the-shoulder » training sessions for your development and operations staff to build confidence and expertise.
• Documentation and Runbooks: We provide detailed operational procedures and architecture documentation, establishing a clear path for ongoing maintenance and future platform expansion.

Our approach is designed to reduce your reliance on external support by making your team the experts in running your new OpenShift Platform.