Privacy Policy
1. Introduction
Smart Scale places great importance on the protection of personal data. This Privacy Policy explains what data we collect, how it is used, stored, secured, and what rights you have regarding your data.
2. Data Controller
The data controller is:
Smart Scale France
32 Avenue de Verdun 1916
92250 La Garenne-Colombes, France
Email: contact@smartscale-eng.com
3. Data Collected
We may collect the following categories of data:
Contact details (name, surname, email address, phone number) when you fill out a contact form or subscribe to our newsletter.
Technical data: IP address, browser type, visited pages, time spent on the site, traffic source.
Browsing data collected via cookies or similar technologies.
4. Purposes of Data Processing
Your data may be processed for the following purposes:
Responding to contact requests and inquiries.
Managing newsletter subscriptions.
Improving the website (analytics, debugging, user experience optimization).
Ensuring site security and preventing fraud.
5. Legal Basis
Data processing is based on:
your consent (e.g. for newsletters, non-essential cookies);
performance of a contract or pre-contractual measures (e.g. quotes, contact requests);
compliance with legal obligations;
legitimate interest (e.g. website security, service improvement).
6. Data Retention
- Contact details: kept as long as necessary for the purposes for which they were collected (e.g. business relationship, correspondence).
- Analytical / cookie data: retained for a limited period, in accordance with applicable regulations.
7. Data Recipients
Your data may be shared with:
internal Smart Scale staff (marketing, customer support, etc.);
third-party service providers (hosting, email services, analytics) bound by confidentiality obligations;
legal authorities when required by law.
8. Security
Smart Scale implements technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
9. Cookies and Tracking
- The website uses cookies to enhance the user experience, analyze traffic, and store preferences.
- When you first visit the site, a banner will appear to inform you and request your consent for non-essential cookies.
- You may configure or refuse cookies in your browser settings.
10. Your Rights
In accordance with the GDPR and French data protection law, you have the right to:
Access: obtain confirmation that your data is being processed and request a copy.
Rectification: correct inaccurate or incomplete data.
Erasure (“right to be forgotten”), under certain conditions.
Restriction of processing, in specific cases.
Data portability: receive your data in a structured, machine-readable format.
Object to the processing of your data for legitimate reasons.
Withdraw consent at any time, where processing is based on consent.
File a complaint with the CNIL (French Data Protection Authority) if you believe your rights have not been respected.
11. Changes to This Policy
Smart Scale reserves the right to update this Privacy Policy at any time. Changes will be published on this page along with the date of the latest update. You are encouraged to review this policy regularly.
